Returns & Exchanges

Bonanza Satrangi offers a flexible 14-day return and exchange policy to ensure you are completely satisfied with your fashion purchase. Items must be unworn, unwashed, and retain all original tags to be eligible for processing.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or phone within 14 days of delivery to log your return or exchange request.

• 2.
  Pack Your Items

  Securely pack the items in their original packaging, ensuring the invoice and all price tags are included inside the parcel.

• 3.
  Ship the Parcel

  Send the package back to our central warehouse via a traceable courier service and provide the tracking number to our support team.

• 4.
  Quality Inspection

  Once received, our team will conduct a quality check; upon approval, your exchange will be dispatched or a store credit will be issued.