Frequently Asked Questions
Everything you need to know about shopping with Bonanza Satrangi
What are your shipping charges for domestic and international orders?
We offer free shipping on all domestic orders within Pakistan over a certain value. For international orders, shipping costs are calculated at checkout based on the destination and the weight of the parcel.
How can I track my order status?
Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our courier partner's website to see real-time updates on your delivery.
What is your return and exchange policy?
You can exchange any unused, unworn item with original tags within 14 days of purchase. Please note that sale items and intimate apparel are not eligible for return or exchange unless they are defective.
What payment methods do you accept?
We accept various payment methods including Cash on Delivery (COD), Credit/Debit Cards (Visa and Mastercard), and popular digital wallets to ensure a seamless shopping experience.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. We recommend comparing your body measurements with our chart to find the perfect fit, as sizing may vary between our stitched and unstitched collections.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible; however, due to variations in monitor settings and lighting during professional photoshoots, slight color differences may occur.